Epson ET 3850 printer scanner not working

During your busy schedule, scanner makes trouble? Calm down- we have easy and basic stepwise to tackle the scanner issues on your Epson ET-3850 printer. Try to utilize the following steps to receive the best scanning experience with the Epson ET-3850 printer setup.

Basically, you need to ensure with the Epson ET-3850 scanning software needs before starting the below steps. Use the settings and make sure the scanning software is up-to-date.

If not updated, use the Epson Official page and download & install the latest Scanning software for your compatible device to be handled.

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Basic instructions to be followed:

  1. Try to clean the scanner bed before and after regular use. So that the scanner doesn’t have any dirt deposit.
  2. Further, clear out the clogged objects on the scanner tray.
  3. Make sure the scan settings and properties.
  4. Wipe out the scanner lid and bed using wet wipes & cotton bud.
  5. Try to use the Epson Manual guide to start the scanning procedure using the Epson Manual given.

For Windows

  1. Initially, you need to start the system and tap on the Epson printer icon on the system display.
  2. Carry out the options Properties> Compatibility Tab> Run this program in compatibility mode> Windows+ R> services.msc.
  3. Eventually, carry out the Windows Image Acquisition > properties option > Automatic> Service status> running> Apply> ok.
  4. Make sure the scanner is in a well-maintained condition and can run capably.
  5. Finally, attempt to update the Scan driver software by redirecting to the Driver Easy app and attempt the scanning process.
  6. Now, restart the printer device & windows to begin the scanning work on the selected document.

For Mac

  1. First, try to switch ON the MAC device and move on with the Apple icon > Application > select the Epson software> Epson ET-3850 Scan settings.
  2. Use the settings on network setup and conduct the Network configuration print test to ensure the stability of the network connection.
  3. Confirm and press the Test button and uninstall the multiple version software.
  4. Use the Epson Official page and specify the printer details to access the driver page.
  5. Select the scan driver software section with your needed settings like compatible type & language.
  6. Restart the entire printer setup with reference to the Mac system.
  7. Now, attempt the scanning work for the chosen file.

Still, you can’t Scan the selected document- Call Our Technical support Team for easy assistance regarding the Epson printer setup.

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