What do I do when my Epson Printer says Paper Jam?

The Epson printer paper jam error occurs due to various reasons, one of the primary reasons is using low-quality printing sheets. Sometimes if the paper is crushed or damp it may get jammed while printing. It is always apt to use Epson high-quality printing sheets. Try out these techniques given below to fix the problem on your own.

Technique 1:

  • Remove the ink cartridges from the Epson printer. Carefully give the printer a few upside-down shakes.
  • Now again reinstall the ink cartridges one by one to the cartridge slots.
  • Shift the cartridge to the left and again bring it back to the ordinary position.
  • Repeat this step 5-6 times.
  • Position the encoder line of the print head cartridge.
  • Make sure to fill the paper tray with printing sheets.
  • Now check the printing test.
  • If the Epson printer still indicates the Paper jam error information, it suggests a hardware failure.

Technique 2:

If your printer has an automatic document feeder, then use the steps given below.

  • Click the Cancel button to cancel the print job.
  • Remove all the documents from the ADF.
  • Open the ADF tray upwards.
  • Gently discard the jammed paper from below the ADF.
  • Close the ADF tray, then lift the document cover.
  • Carefully remove any jammed pages.
  • Lower the document cover.
  • Lift the ADF input tray and then remove any jammed pages.
  • Lower the ADF input tray.
  • Restore the document to the ADF.
  • Follow the procedure which prompts on the LCD screen to clear any error messages.
  • Now check the printing test.

Epson Print UK Services & Help

Technique 3:

  • Turn Off the PC immediately if the you find any paper jam.
  • Click the Paper icon button to remove the paper jam within the Epson Setup printer.
  • Open the printer paper tray and manually remove the paper stuck inside.
  • Make sure to remove all the small pieces thoroughly and clean them.
  • Make sure to use only soft and flat paper in the printer.
  • Now place the printing sheets in the correct position.
  • Load them back into the feeder and start printing.

Preventive measures:

As they say, prevention is better than cure make sure to follow the steps given below to avoid this error shortly.

  • While you are refilling the paper into the paper tray make sure to clean it with a fine cloth.
  • Take a bunch of high-quality Epson printing paper, fan its edges and load it properly in the paper cassette.
  • The printing sheet should be clean dry and straightened out.
  • If any old paper sheets are present in the tray remove them. Last but not least never overload your printer paper tray.
  • Feed it with an adequate amount of paper. Do not thrust the paper in the tray, gently push it so that it fits perfectly in the tray.
  • The paper should not be protruding outside the tray, and use the right size papers as per your printer.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top
Unable to set up your printer?
Toll Free. +1-844-896-6313