Refund Policy

We furnish all the services listed on www.epson-print.us with maximum quality. All the services that we offer will assist customers with their troubleshooting needs. Our only aim is to ensure customers with the best and secure printer usage.
We also take steps to help and satisfy our clients in their endeavors but, if you did not get a solution for your query yet, you can contact us via our support number or drop us a mail via our support email. Our team is available round the clock and will assure guaranteed assistance within 24 hours of your complaint.

Single Fix Service:

If you have chosen our single fix service and if you could not experience a fix, you can claim a refund. The duration for the claim is only 48 hours from our assistance. Within the 48 hours of the support request, if you face the same problem, you can contact us either via our support number or support email for a refund. We assure guaranteed service which will be instant and immediate. We’ll try to fix the issue again, and if we couldn’t resolve it to the whole, then we will ensure a complete refund and the money will be dropped into your account, the refund will take 7 to 10 working days.

Relevant Subscription Services:

epson-print.us assures guaranteed refund to customers who availed our subscription services and ceased the usage of our services in 30 days of approval. We will analyze the reason for termination and will try to come up with the best service and if you are still not convinced, you can get a refund.
We request all our clients to go through the refund policy before they start purchasing our products or services. On the website www.epson-print.us, you will find all the detailed information about our products and services. On making a purchase, we assume that you are aware of all the specifications and terms and regulations of all our products and services. True to this context, no user should claim a refund or return request on shopping a product or service after 30 days. In case, if you need a refund or return, raise a ticket mentioning the reason for your request, we will check and analyze the query and come up with a solution. On analyzing your support ticket, if we find return or refund valid, then we will share with you a mail indicating the terms. In case, if you want an immediate refund, then this is applicable only if the product that you purchased from us is defective. On defective refund, we usually refund your amount immediately through any of the transaction modes used during purchase. Only under unforeseen circumstances, we go to other payment modes. You can expect a refund within 7 to 10 working days.

What if my refund goes beyond the limit of 30 days?

We wish the customers to share all the emails and support consultations received so far without any edits. The product purchased should be returned to us with all the documents and the package. We affirm that the customers have to pack the products wisely such that it does not get damaged during transport, and it is the sole responsibility of the customer after purchasing. Returning the products without damage is necessary.
If you have any return or refund requests, drop us a mail immediately.

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